Green Nature

Privacy policy

This is the privacy notice of Tina Disley Wellbeing. In this document, “we”, “our”, or “us” "I" refer to Tina Disley.


It is your right to be informed about how and why we collect and store your personal information and data. We are committed to respecting your privacy as a client of Tina Disley Wellbeing and as a visitor to our website.  The information we collect about you will be used to fulfill the required services and enable us to improve our services to you. Our privacy policy complies with UK law, including that required by the EU General Data Protection Regulation (GDPR).

What happens to my information when I come for a treatment? 


During your consultation Tina will complete a detailed consultation form which includes your contact details, date of birth, medical history and any treatment notes for each session. These details are required to provide you with a suitable treatment and also required for insurance purposes. These notes then get placed in a lockable filing cabinet and in accordance with the GDPR regulations.

How long will my data be retained?

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us, your consultation notes will be kept for 7 years from the date of your last appointment. Thereafter they are securely destroyed.


If you have ticked yes please to receiving updates and special offers from Tina, your email contact information will also be added to a 3rd party password protected database which is only accessed by Tina. 


How will I be contacted? 


During your first appointment you will be given an option to opt in to receive future email communication including updates and special offers. You may also choose to sign up directly through our website. If you change your mind and no longer wish to hear updates and special offers from us you do have the option to unsubscribe at any time.

You may also be contacted by email or phone to receive appointment reminders or for other purposes regarding your treatment.

Why is my data collected?


Personal information about your health is required in order to provide you with the best possible treatment, to check that it is safe to treat you and required for insurance purposes . You can, of course, refuse to provide the information, but if you were to do that we may be unable to provide the treatment. 

There is a 'Legitimate Interest' in collecting this information as without it Tina would not be able to do her job effectively and safely.

It is also deemed important that we can contact you in order to confirm your appointments or to update you on matters related to your medical care. This again constitutes 'Legitimate Interest', but this time it is your legitimate interest.
 I may need to share your data with authorised legal, regulatory and insurance authorities, if required to defend myself. This will be the professional membership body I am registered with and the insurance company I hold my professional indemnity insurance with.

After 7 years following the last occasion on which treatment was given, we will destroy all of your records by shredding them.

E-newsletter


A third-party provider, MailChimp, is used to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies. Their Privacy Policy can be found here. Only Tina has access to these records and we will take all appropriate steps to protect the confidentiality, integrity, availability and authenticity of your data.

Payments

We do not hold your payment details, these are stored by the 3rd party provider. For more information about how they process data please see Sumup and Stripe privacy notices.


Your Individual Rights under the Data Protection Act 2018


You have:

the right of access to your personal data;

the right to object to the processing of your personal data;

the right to restrict the processing of your personal data;

the right to rectification of your personal data;

the right to erasure of your personal data;

the right to data portability (to receive an electronic copy of your personal data);


Our Rights


In exercising your Individual Rights, you should understand that in some situations we may be unable to fully meet your request, for example if you make a request for us to delete all your personal data, we may be required to retain some data for taxation, legal, regulatory and insurance purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.


Review of this privacy policy


We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.


 Getting in touch


If you have any questions regarding the use of your data, your individual rights or our privacy policy, please contact us.


Tina Disley - info@tinadisley.com


Complaints


Should you feel that Tina has mishandled your personal data in some way, you have the right to complain to the UK’s Data Protection Supervisory Authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns


Tina Disley

Tina Disley Wellbeing

info@tinadisley.com

www.tinadisley.com

07748 305834


Updated 10/1/2019